Last updated: 19/08/2016

We at HELP Inc. (the “Company”, “we”, or “us”) are committed to safeguarding the privacy of our customers. This Privacy Policy entails the way in which your Personal Information or Usage Information will be collected, used, shared, stored, protected or disclosed by us. This Privacy Policy applies to the mobile application or website developed by us in relation to services provided to you by the Company from time to time (“Services”). By using our Services, you agree to be bound by the terms of this Privacy Policy. If you do not accept the terms of the Privacy Policy, you are directed to discontinue accessing/using our application in any way. We strongly recommend that you read the policy carefully before proceeding with any transaction on our application.

1. What Information we collect?

2. Why we collect your information?

We collect information about you for the following general purposes: For registration and to manage your account, including to facilitate your access to and use of our Services; to communicate with you in general, including to provide information about us; to enable us to publish your reviews, forum posts, and other content; to respond to your questions and comments, to prevent potentially prohibited or illegal activities and to enforce our Terms of Use.

3. With whom we share your information?

We neither rent nor sell your Information in personally identifiable form to anyone. However, we do share your Personal Information with third parties as described below:

4. How do we protect your information?

We want you to have full faith in having your information safe and secure with us. We follow generally accepted standards to protect the Personal Information and Usage Information submitted to us. While no Services can guarantee full-proof security, we have appropriate administrative, technical and security procedures to keep your information intact, secure and confidential. Your information is handled only for the purposes required by authorized employees or agents or third party vendors and the like and we employ appropriate firewalls, encryption technologies and intrusion detection systems to keep your information secure and safe from any unauthorized use.

5. How can you change your information and what happens when you cancel or close your account?

You can anytime ask us to amend the information provided by you by contacting us at We will make changes to the information provided by you as soon as reasonably practicable. If you wish to cancel your account you should contact us at However, you should take note that if even after the suspension of your account we will retain your Personal Information and Usage Information for complying with certain regulatory or legal obligations, resolving disputes, preventing fraud, enforcing agreements or for any other business reasons.

6. What about the safety of children?

Our Services are directed to serve a very general audience. We reserve a right of use of our Services to persons above 13 years of age. We do not knowingly collect Personal Information from anyone under the age of 13. If we discover that a person below 13 years of age or younger has provided Personal Information to us, we automatically delete such information. If you are a parent or guardian of a minor under the age of thirteen (13) and believe he or she has disclosed Personal Information to us, please contact us at

7. What happens when you use our Services from outside the United States?

If you are accessing our application from outside the United States, please be mindful that such information may be transferred, stored or processed in the United States where our servers or central databases are located. Even though you access it from a foreign land we ensure we will follow the best practices in keeping your information protected. By using our Services you understand that we are governed by the United States Privacy and Data Protection Laws which are very different from the laws of your country.

8. How does a change in our Privacy Policy affect you?

We may amend this Privacy Policy from time to time. If we make changes in the way we use Personal Information, we will notify you (for example, by email or a sign-in notification or some other means). By continuing to use the Service after those changes become effective, you are agreeing to be bound by the revised Privacy Policy; if you do not agree to the change, simply don’t use the Service after the change is effective, in which case the change will not apply to you.

9. How can you contact us?

If you have any questions about our Privacy Policy please feel free to contact us at